Automotive branding basics
The following factors break customers’ loyalty to brands:
- decrease in product or service quality (76%)
- bad customer service (73%)
- irresponsible practices (45%)
- annoying online content (41%)
- lack of innovation (32%)
Let’s face it, customer loyalty is very important.
We all desire it.
When we hear that one of our customers went to a competitor, it hurts a little. You begin to question what you did wrong.
Sometimes the answers never come until months later.
Brand your automotive business the right way
There is a way to negate this right from the beginning.
Branding your business the right way can prevent customers from leaving you. It also can work on employees.
It takes a lot of work to brand your business the way you want.
I have outlined all the steps for you in a new book I wrote and you can read it for free at the link below.
This link goes far beyond the book
I created this website to be your resource for everything automotive branding. Beyond the book, there is a resource page for continued learning. Helping you build the automotive brand you always wanted.